1. Overview
ExamLoom respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
We follow applicable data protection laws, including:
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India)
- California Consumer Privacy Act (CCPA)
- Family Educational Rights and Privacy Act (FERPA)
2. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, IP address, time zone, location
- Device Data: Device type, browser, operating system
- Activity Data: Pages visited, test performance, time spent
- Payment Data: Collected and stored securely by third-party gateways; we do not store card numbers
3. How We Use Your Data
We use your data to:
- Provide and manage user accounts and exams
- Monitor usage and improve platform performance
- Communicate important updates or offers
- Comply with legal obligations
We do not sell or rent your personal data to any third parties.
4. Data Security
We implement strict security measures to protect your data:
- TLS/SSL encryption
- Role-based access control (RBAC)
- Secure hosting infrastructure
- Regular internal audits and penetration tests
5. Data Storage and International Transfers
Your data may be stored on secure servers or through GDPR/CCPA-compliant cloud providers.
We retain your data for as long as your account remains active or as required by applicable law.
6. Your Rights (U.S. Users)
As a resident of the United States, you may:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal exceptions)
- Opt-out of marketing communication at any time
To exercise your rights, contact support@examloom.com.
7. Cookies and Tracking
We use cookies and other tracking technologies for:
- User session management
- Analytics
- Performance optimization
You can manage cookie preferences through your browser settings.
8. Third-Party Services
We use third-party services (e.g., Google Analytics, payment processors). Each provider has its own privacy policy, which we encourage you to review.
We do not authorize these providers to use your data beyond the services they deliver for ExamLoom.
9. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be notified by email or in-platform notification. Continued use of the platform constitutes acceptance of the revised policy.
10. Contact Information
For inquiries regarding your privacy, data rights, or this policy:
- Email: support@examloom.com
- Business Name: Product of Stintlief Technologies LLP
- Jurisdiction: India
By using ExamLoom, you confirm that you have read, understood, and agreed to the Privacy Policy.